Zanussi Washing Machine Error Code E50? (here’s why & what to do)

If you own a Zanussi washing machine or you have recently bought a John Lewis washing machine and it displays the E50 error code, you should turn the appliance off straight away and contact an engineer immediately.

Zanussi recently started making washing machines for John Lewis which is why this error code can appear on both Zanussi and John Lewis washers.

To find out more about error code E50, keep reading.

What Does Error Code E50 Mean On A Zanussi Washing Machine?

The E50 error code on a Zanussi washing machine indicates a motor fault. However, that’s all it indicates because unless you are an engineer and can enter the special diagnostic display that’s all you can get.

Unfortunately this error code isn’t listed at all by Zanussi because it is an error code for engineers only. On entering the special diagnostic display the engineer will see a different error code to point them directly to the fault.

If you see error code E50 displayed on your Zanussi or John Lewis washing machine, contact a technician immediately and don’t try using the appliance until it has been inspected.

What Does Error Code E50 Relate To?

open washing machine door

Although we can’t diagnose the specific fault, we do know that it is related to the motor in some way. We can be certain of this because there are only 2 other error codes in the E50 range which are E51 and E52.

Both of these relate to motor faults but even this is ambiguous because E51 indicates that the motor power triac has short circuited. This could be related to the motor or it could be one of the triacs on the PCB (printed circuit board).

Which could have developed a problem due to a short circuit somewhere else in the system.

However, error code E52 indicates a fault with either the motor or the drum being jammed, causing the motor to struggle. 

What Action Should You Take If The E50 Error Code Is Displayed On Your Zanussi (Or John Lewis) Washing Machine?

If your Zanussi or John Lewis washing machine is displaying the E50 error code, you should turn the appliance off immediately, disconnect the power supply, and contact Zanussi customer support by following this link.

You can also telephone Zanussi directly by calling 03445612612. If your washing machine is not still under warranty contact an independent technician but advise them that you own a Zanussi washing machine which is displaying error code E50.

SEE ALSO: Washing Machine Error Codes (the full guide)

Frequently Asked Questions

What does E50 mean on a Zanussi washing machine?

The error code E50 on a Zanussi washing machine indicates that there’s a fault with the motor. It is a generic error code that notifies the technician to access the special diagnostic display where more detailed information will be displayed.

What causes the E50 error code on a Zanussi washing machine?

The E50 error code on a Zanussi washing machine is typically caused by an internal component failure relating to the motor or PCB.

What does E50 mean on a John Lewis washing machine?

The E50 error code on a John Lewis washing machine indicates a fault with the motor. This is generic error code and doesn’t give any more information. The technician will need to access the special diagnostic display to get more information.

Leave a Reply

Your email address will not be published. Required fields are marked *