Washing Machine Fills With Water But Will Not Run? (this might be why)

This is a common problem with washing machines and in most cases an easy one to fix. However, depending on the make and model and the age of your machine, it might be a case of calling an engineer or replacing the machine altogether. Let’s look at some of the common causes for your washing machine filling with water, but then not running.

Error Codes

Most modern machines display an error code if they stop mid-procedure. If there is a code displayed, consult your hand book to find out what the problem is. On some occasions the error code doesn’t display. When this happens, you’ll need to do some detective work to discover what exactly the problem is. It could be any of the following;

Wrong Setting Selected

This might sound unnecessary, but the first thing to check is what program have you selected? With machines having no-spin and no-drain programs nowadays, this could explain why your machine fills up and then stops.

Wrong Detergent Used

Washing machines need HE detergents which will not create too many soap suds. Or you could have added more detergent than recommended on the pack. Either of these can result in the machine’s sensors detecting too many soap suds and pausing the machine in an attempt to remove the excess.

Remember different garments need different detergent and different program cycles too. Incorrect detergents and or programs can result in the machine effectively shutting down.

Overloaded Drum

If you put too much washing into the drum, the machine’s sensors can detect either too many clothes or an uneven load. Both of which will trigger the sensor to stop the program for safety purposes. Redistribute the load or remove some and see if the problem is rectified.

Unlevel Machine

Unless the washing machine is sited completely level it will stop running for safety reasons. To level the machine just adjust the feet by twisting them up or down.

Faulty Timer Switch

It is possible for the timer switch to develop a fault. This can cause the machine to stop mid-function. This could cause the machine to fill with water and then stop working.

Faulty Pressure switch

Washing machines rely on a pressure switch situated somewhere near the top of the machine to detect how much water is in the machine. As it fills the air pressure inside the machine changes which in turn tells the machine to stop allowing water into the machine. If this switch develops a fault, it could constantly be filling the machine which will prevent the machine from spinning.

Drain Hose Blocked

Water cannot drain from the machine if there is a blockage in the drain pipe. It could just be twisted or it could have something physically blocking the pipe. Straighten the pipe, remove any obstacle and run the machine again.

Pump Filter Blocked

If the pump filter has trapped something it could cause it to block and prevent the machine from running. Place a towel on the floor in front of the filter access point, Twist and release the filter and inspect the filter for anything that looks out of place. Items like; hair, hair pins, screws, nails, buttons and small clothing items (socks, underwear etc). Remove anything trapped in the filter and while the filter is clear, check that the impeller spins freely.

Pump Is Broken

The actual drain pump itself could be broken which would definitely stop the machine from draining and subsequently prevent it from spinning. This can be done yourself but unless you are confident in your abilities, it’s probably best tackled by an expert.

Drive Belt Damaged

There is a drive belt that runs from the motor to the drum which is what makes the drum spin. Over time, the drive belt can get damaged, stretch or in extreme cases snap completely. If it is your drive belt you’ll need to replace it which should solve the problem.

Faulty Lid Switch

Mainly an issue with top loaders, the lid switch has to be closed completely for the machine to operate. If this switch is faulty, replacing it might be all you need to do to solve your washing machine’s problem.

Worn Motor Brushes

The brushes are in constant contact with the machine. Over time these brushes wear and this can stop the machine from running properly. This can be done at home, but unless you’re confident and competent, it’s a job best left for an expert.

Motor Burnt Out

If the motor is burnt out the drum cannot spin and the cycle will not be able to complete. This is another job that should be done by a professional unless you are sure you know what you’re doing.

Control Panel Problem

Sometimes, the power can surge which can cause your machine’s control panel to malfunction. This can be as simple to fix as unplugging the machine, then replugging it in and pressing start again. Or you might need a replacement control panel. If you do need a new control panel, it’s best left to an expert to fit.

Frequently Asked Questions